Absolute Care are proud to have some of the best carers and we make sure they are well prepared before attending their first calls. This gives our clients and management peace of mind in knowing the staff are capable of delivering the high quality service we aim to offer.
Disclosure and Barring Service (DBS) and Reference checks
The first stage for a new recruit is to process the relevant checks to determine their suitability. This consists of a DBS check and getting at least two references from previous employers.
Once the checks have been done the new staff member will have to complete a number of induction training courses covering statutory topics including, safeguarding of vulnerable adults, medication administration and moving and handling.
We have a number of comprehensive policies and all new staff members are shown how to access these and pointed to specific policies specifically related to safeguarding.
We have a bespoke management and longing system that staff use to record attendance time and log any details about the visit. New staff are trained to complete their records effectively meaning our care manager is kept well updated on well-being of our service users.
Before staff attend their fist call they are required to complete a number of shadow calls with one of our more experienced staff members who will show them the correct way complete a call.
Our care manager carries out regular supervision meetings with our staff to make sure they are happy with what is required of them and where they can bring any issues to the attention of management.